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Success Metrics

Executive Summary

What this chapter establishes

Success is measured by Operational Role Replacement and the CEO test.

Operator ExperienceThe decisive question is what would still happen if the CEO did not show up tomorrow.
Concept trail
Success Metrics Hierarchy
Success Metrics HierarchyWhat to notice: Notice role replacement sits at the top; the metrics below it only matter if they serve it.

15.1 The primary metric — Operational Role Replacement

Section titled “15.1 The primary metric — Operational Role Replacement”

The portfolio’s single optimization target. Reported as a delta with evidence and remaining responsibilities (see Role Replacement Program §13.2). A capability that moves no role’s replacement percentage and unlocks no role-critical prerequisite is motion, not progress.

Executive-hours removed per week · recurring burdens eliminated · capabilities operational · organizations consuming capabilities · receipt quality · Action Queue usefulness · event-driven execution rate · Work Orders completed without the executive · issues advanced without the executive · PR blockers resolved without the executive · repeated corrections reduced.

If the CEO disappeared tomorrow, what would still happen? — the truest measure of autonomy. Today, honestly: most routine SDLC orchestration for covered Induct issues now continues. The whole program exists to push that answer toward 90%+.


Chapter closeout

Decision ledger

Key Decisions

  • Role replacement is the primary metric; secondary metrics serve it.

Open Questions

  • What minimum evidence moves the replacement percentage from illustrative to operational?

Related

  • Role Scorecards
  • Role Replacement Program
  • Source Map - CURRENT_STATE